Privacy Policy
Last updated: August 18, 2026
VIM Longevity builds and sells molecular hydrogen systems: equipment that dissolves hydrogen gas into water, for sports facilities, clinics, homes and animal care. This policy explains what information [legal entity name] ("VIM Longevity", "we", "us") collects through this website and our text message and email programs, how we use it, and the choices you have.
1. Information we collect
We only collect what you give us and the basic technical data any website receives.
Information you give us
- Contact details you enter in a form on this site: your name, email address and, if you choose to provide it, your mobile phone number.
- What you are interested in, when you select an option in a form.
- Anything you write to us by email, text message or phone.
Information collected automatically
- Device and usage data: IP address, browser type, pages viewed, referring page and time of visit.
- Cookies and similar technologies, as described in section 5.
Providing your phone number is always optional. You can join our list with your email address alone.
2. How we use your information
- To respond to your request and contact you about the information you asked for.
- To send you the updates you signed up for, by email or text message.
- To operate, secure and improve this website.
- To keep records of consent, as required by telecommunications regulations.
- To comply with the law and enforce our terms.
We do not use automated decision making that produces legal effects about you, and we do not sell your personal information.
3. Text messaging and your mobile information
If you check the text message consent box and provide your mobile number, you agree to receive text messages from VIM Longevity about your request, demo and quote follow up, order and delivery updates, and product announcements. Consent is not a condition of any purchase and is never required to use this website or to join our list.
- Message frequency varies. You will receive up to [4] messages per month.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving messages. Reply HELP for help, or contact us using the details in section 12.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never sold, rented or shared with anyone. Information sharing is limited to the service providers that are strictly necessary to deliver the messages you asked for, such as our messaging platform and mobile carriers, and those providers may not use your information for their own marketing.
Full messaging program terms are in our Terms of Service.
4. When we share information
We share personal information only in these cases:
- Service providers that run parts of our operation on our behalf and under contract: website hosting, email delivery, our customer relationship and messaging platform, and analytics. They may use your information only to provide the service to us.
- Legal reasons: when required by law, subpoena or court order, or to protect the rights, property or safety of any person.
- Business transfer: if the business is merged, acquired or reorganized, information may transfer as part of that transaction, subject to this policy.
We do not sell or rent your personal information, and we do not share it with third parties for their own advertising or marketing.
5. Cookies and analytics
This site uses cookies and similar technologies to keep the site working and to understand how it is used, including analytics and advertising measurement tools. You can block or delete cookies in your browser settings; parts of the site may stop working correctly if you do. Most browsers also send a "Do Not Track" signal, which we honor where required by law.
6. How long we keep information
We keep your contact information for as long as you remain on our list and for as long as needed afterwards to comply with our legal obligations, including keeping proof of consent and opt-out requests. When information is no longer needed, we delete it or anonymize it.
7. Your choices and rights
- Text messages: reply STOP to any message.
- Email: use the unsubscribe link in any email we send.
- Access, correction or deletion: write to us using section 12 and we will respond as required by applicable law.
Depending on where you live, you may have additional rights, such as the right to know what we collect, the right to delete, the right to correct and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information, and we will never discriminate against you for exercising a privacy right.
8. Health information
VIM Longevity sells equipment. We are not a healthcare provider and we do not diagnose or treat anyone, so please do not send medical details, test results or any other health information through the forms on this website or by text message. These channels are not intended for protected health information and are not a substitute for a secure medical record. If you are a clinic buying equipment from us, your own patient records stay with you.
9. Security
We use reasonable administrative, technical and physical safeguards to protect the information we hold, including encryption in transit on this website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children's privacy
This website is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
11. Changes to this policy
We may update this policy. When we do, we will change the "Last updated" date at the top of this page. If the changes are significant, we will provide a more prominent notice.
12. How to contact us
Questions about this policy or about your information:
- Email: [support@vimlongevity.com]
- Phone: [business phone]
- Mail: [legal entity name and full postal address]